Digital Shipping & Delivery Policy

At Coyote Haus, we’re dedicated to delivering high-quality digital products and a smooth download experience. By purchasing from our Template Shop, you agree to the following terms:

1. Product Delivery
Once your payment is successfully processed, you’ll receive an email confirmation with download links and instructions to access your digital products. In most cases, your files will be available immediately. Please ensure the email address you provide is correct to avoid any delays.

2. Download Access
Your digital products can be downloaded using the links provided in the confirmation email. These links remain active for 30 days from the date of purchase. It’s your responsibility to download and securely store your files within this period.

3. Technical Requirements
Before purchasing, please check that your device and software meet the necessary technical requirements listed on our website. Coyote Haus is not responsible for any compatibility issues arising from your system’s specifications.

4. Customer Support
If you experience any issues downloading or accessing your digital products, our support team is here to help. Contact us at hello@coyotehaus.com, and we’ll work quickly to resolve your concerns.

5. Refunds and Returns
Due to the nature of digital products, we do not offer refunds or returns. If you encounter any technical issues or are not satisfied with your purchase, please contact our support team and we’ll do our best to assist you.

6. Licensing and Usage
By purchasing a digital product, you’re granted a non-exclusive, non-transferable license to use it for personal or limited commercial purposes as described on our website. Redistribution, resale, or modification of our digital products is prohibited without our written consent.

7. Copyright and Ownership
All digital products remain the intellectual property of Coyote Haus or our licensors. You may not claim ownership or authorship of any product purchased from our shop.

8. Policy Changes
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. It’s your responsibility to review this policy periodically for updates.

By purchasing from Coyote Haus, you acknowledge that you have read, understood, and agreed to these terms. If you have any questions or concerns, please contact us at hello@coyotehaus.com.

Updated February 2025

Shipping & Return Policy